Scheduling, dispatching, and keeping track of those who are out in the elements fighting the storm takes tenacity and highly efficient organizational skills. Profits can be sacrificed when improper methods are utilized during a snow or ice event. This session covers: training field crews to properly attack the snow event, training and guiding sidewalks crews appropriately, developing communications protocols when the unforeseen problem arises, how and when to fill voids left when “no shows” happen, proper communications protocols to deal with clients when they call into your office, avoiding liability issues by resolving reporting issues, and how to keep a cool head in the heat of battle.
This event is being held at Snowfighters Institute's facility in Erie, PA. Hotel reservations must be made by August 20, 2017 by calling TownePlace Suites at (814) 866-7100. You have your choice between a king size or a 2 queen size mattress room. If you call, be sure to mention the SnowFighters Institute to get into the room block for $99.00 a night. You can also book your online group rate for External Ops by clicking here.